Contingent Workforce Success Factors: Building an Effective Program
31 January 2023

Contingent Workforce Success Factors: Building an Effective Program

2 min read

In today’s changing business landscape, companies are increasingly turning to the contingent workforce as they seek to maximize their resources and optimize their operations. Contingent workers are those who are engaged to perform a specific job or task on a short-term basis, rather than through a long-term employment agreement.

By leveraging contingent workers, organizations can quickly and effectively access specialized skills, allowing them to remain agile and flexible in an increasingly global and competitive market.

However, to maximize the potential benefits of a contingent workforce, organizations must implement an effective program to manage their contingent workforce. Businesses with ad hoc management, on the other hand, will suffer from rogue spend, poor workforce quality and no visibility into the performance of their staffing agencies. 

Definitive Guide to the Contingent Workforce Download

To ensure this program is a success, be sure to consider these important factors:

1. Have a clear vision

Establish a clear vision for your contingent workforce program. Determine the exact purpose and goals of the program, including all the objectives you wish to achieve. This will help you create a plan of action and enable you to track progress as you move towards the desired end goal. These goals should tie into overall program metrics that are measurable downstream.

2. Provide clear responsibilities

Create a source of authority and clarify the roles and responsibilities for all individuals involved in the program. Specify who is responsible for what part of the contingent workforce program, including the various stakeholders and senior management. This will help ensure that every stakeholder is on the same page and working towards the same goals. Work to centralize the contingent workforce program too, so that your entire organization is working from the same data and has complete visibility into program successes and failures.

3. Create a robust process

Develop a robust process for managing the contingent workforce program. This should include a thorough screening process and program guidelines, as well as procedures for onboarding and offboarding contingent workers in an efficient and compliant manner.

4. Leverage technology and expert help

There are two methods to improve how your business manages the contingent workforce. You can either self-manage the program with the help of the latest technology (vendor management system) and you can outsource all, or parts, of your program to a contingent workforce specialist who can help you implement technology and better manage your program. These solutions will ensure you can save money, improve internal efficiency and enhance your ability to acquire top industry talent. 

5. Monitor and evaluate

Regularly monitor and evaluate the progress of your contingent workforce program. Establish metrics for tracking performance, responses, and overall success. This will help you identify areas of improvement and quickly make any necessary changes or adjustments to the program

By taking the time to consider these factors and establish an effective program, companies can realize the true potential of their contingent workforce. This will help them remain competitive and achieve their desired workforce objectives.

Interested in learning more? Contrax has a range of contingent workforce solutions that ensure businesses are able to better manage their contingent workforce program and improve ROI. Get in touch with our team today to learn more.

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